Terms of service

When you place an order on our website or by telephone or e-mail both customer and supplier enter a contract. The following statement sets out how we intend to proceed with your order. Both customer (you) and supplier (us) have certain obligations and legal rights under the contract. The contract is detailed below and sets out these rights and defines what you can expect under the terms of the contract. If there are any aspects of the contract which are not clear or you require any help or advice, either regarding a potential order, current order or previous order. Or on any other aspect of our products or service please contact us.

Definitions:
Consea - The Supplier
You - The customer, the person(s) placing the order, the intended user of the product, the purchaser.
Days - Working days meaning Monday to Friday excluding public and bank holidays in the UK.
3rd Party - Any other company or individual employed or contracted by the supplier to provide services in relation to this agreement.

1. Format of the Contract
1.1 These terms of sale apply to all goods supplied by Consea (here after the supplier).
1.2 No contract exists between you and the Supplier for the sale of any goods until the Supplier has received and accepted your order.
1.3 An acceptance of your offer to buy the goods will be sent shortly after your order. However, we reserve the right to terminate the contract in the event that the goods are unavailable, mis-priced cleared funds are not received or we suspect fraudulent account activity.
1.4 The contract is subject to your right of cancellation (see below).
1.5 The Supplier may change these terms of sale without notice to you in relation to future sales.
1.6 Certain items deemed for professional or trade use only may require additional proof to be provided before orders will be processed.

2. Description and price of the goods
2.1 The description and price of the goods you order will be as shown on the Supplier´s website at the time you place your order.
2.2 All goods are subject to availability. If on receipt of your order the goods you have ordered are no longer available we will not accept your order. If after acceptance the Supplier discovers that the goods are unavailable we may contact you to offer an equivalent alternative or terminate the contract and refund for any sum that has been paid by you.
2.3 Every effort is made to ensure that prices shown on the Supplier´s website are accurate at the time you place your order. If an error is found within 14 days of accepting your order, the Supplier will inform you as soon as possible and at our discretion we may either fulfil the order at the stated price, offer you the option of reconfirming your order at the correct price, or cancelling your order. If the Supplier does not receive an order confirmation within 14 days of informing you of any error, the order will be cancelled. If  the order is cancelled , the Supplier will refund or re-credit you for any sum that has been paid by you to the account from which payment was received, refund payments will not be made into alternate accounts, in the event an account is not available to refund to then we will issue a discount code of equivalent value.
2.4 In addition to the price, you may be required to pay a delivery charge for the goods.
2.5 The supplier has a policy of continuous development therefore products may occasionally differ in appearance, quantity or formulation from that listed upon the website, in such circumstances where there is a significant difference (such as amount, formulation or that may alter the product performance) then the supplier will contact you to discuss such changes and amend adjust or cancel your order as appropriate.

3. Payment
3.1 Payment for the goods and delivery charges can be made by any method shown on the Supplier´s website at the time you place your order. Alternative payments via telephone, postal orders or BACS/iban are also acceptable methods of payment. If you wish to discuss payment options then please contact us. Payment must be complete before dispatch of any order and shall be a fundamental term of this agreement, breach of which shall entitle the Supplier to terminate the contract immediately.
3.2 There will be no dispatch until cleared funds are received.
3.3 Payments shall be made by you without any deduction whatsoever unless you have a valid discount offer or court order requiring an amount equal to such deduction.
3.4 The supplier will not add any additional fees to your purchase if you pay via any of the supported payment methods.
3.5 On completion of the transaction you will receive an e-mail from our service which will contain your invoice within a few minutes of placing the your order. The supplier shall not be liable for non receipt of such e-mail, due to incorrect details or technical breakdowns or malfunction of systems outside our direct control.
3.6 The supplier reserves the right to refuse or refund or carry out additional security checks on orders or payments that are unusual or potentially believed to be fraudulent.
3.7 The supplier reserves the right to refuse or refund any payment from any customer who has previously been involved in charge back or fraudulent activity either through the rejuvi.co.uk website or any other website, online marketplace or directly with Consea or associated business.

4 Risk/Title
4.1 The goods are at your risk from the time of delivery.
4.2 Ownership of the goods shall not pass to you until the Supplier has received in full (in cash or cleared funds) all sums due to it in respect of:
4.2.1 the goods, and
4.2.2 all other sums which are or which become due to the Supplier from you on any account.
4.3 The Supplier shall be entitled to recover payment for the goods even though ownership of any of the goods has not passed from the Supplier.

5. Title for Business Customers
5.1 If you are a business customer until ownership of the goods has passed to you, you must:
5.1.1 store the goods (at no cost to the Supplier) separately from all your other goods and goods of any third party in such a way that they remain readily identifiable as the Supplier´s property;
5.1.2 not destroy, deface or obscure any identifying mark or packaging on or relating to the goods; maintain the goods in satisfactory condition and keep them insured on the Supplier´s behalf for their full price against all risks to the reasonable satisfaction of the Supplier. On request you shall produce the policy of insurance to the Supplier; and
5.1.3 hold the proceeds of the insurance referred to on trust for the Supplier and not mix them with any other money, nor pay the proceeds into an overdrawn bank account.
5.2 If you are a business customer your right to possession of the goods shall terminate immediately if:
5.2.1 you have a bankruptcy order made against you or make an arrangement or composition with your creditors, or otherwise take the benefit of any statutory provision for the time being in force for the relief of insolvent debtors, or (being a body corporate) convene a meeting of creditors (whether formal or informal), or enter into liquidation (whether voluntary or compulsory) except a solvent voluntary liquidation for the purpose only of reconstruction or amalgamation, or have a receiver and/or manager, administrator or administrative receiver appointed of its undertaking or any part thereof, or a resolution is passed or a petition presented to any court for your winding up or for the granting of an administration order in respect of you, or any proceedings are commenced relating to your insolvency or possible insolvency; or
5.2.2 you suffer or allow any execution, whether legal or equitable, to be levied on your property or obtained against you or you are unable to pay your debts within the meaning of section 123 of the Insolvency Act 1986 or you cease to trade; or
5.2.3 you encumber or in any way charge any of the goods.

6. Images and videos
All images and videos are copyright of their respective creators or Consea and are for illustrative or information purposes only, products and packaging are under constant development the actual item supplied may vary in appearance from images displayed on the website. (also see section on description on price and goods).

These terms of sale and the supply of the goods will be subject to English law and the English courts will have jurisdiction in respect of any dispute arising from the contract, save that consumers resident in Scotland shall have the right to insist upon these terms being construed in accordance with the laws of Scotland and to submit to the jurisdiction of Scottish courts.

For any questions please contact us